Frequently Asked Questions (FAQs)

1. What products do you offer?

We specialize in traditional Moroccan clothing including Jabadors, Djellabas, Gandouras, and Balghas. Our collections are designed for men, women, and children, suitable for both everyday wear and special occasions.

2. Are your products handmade?

Many of our items feature handcrafted details and embroidery, especially our Jabadors and Djellabas. We work closely with skilled artisans and trusted manufacturers to ensure authenticity and quality in every piece.

3. Do you ship internationally?

Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination and selected shipping method at checkout.

4. How long does shipping take?

Standard processing time is 1–3 business days. Delivery times typically range from:

  • USA: 3–7 business days

  • International: 7–15 business days
    You’ll receive a tracking number once your order ships.

5. Can I return or exchange my order?

Yes, we accept returns and exchanges within 14 days of delivery. Items must be unused, in original condition, and in their original packaging. Please contact us before returning any item.

6. How do I choose the right size?

We provide a detailed size guide on each product page. If you’re unsure or between sizes, feel free to contact us for personalized sizing assistance.

7. Do you offer custom orders or tailoring?

At this time, we do not offer custom-made garments, but we may introduce this feature in the future. Be sure to sign up for our newsletter for updates.

8. Where are you located?

Our business is based in Lexington, Kentucky, USA:

  • Registered Office: 2031 Georgetown Road, Lexington, KY 40511-2019

  • Mailing Address: 1401 North Forbes Road, Lexington, KY 40511-2011

9. How can I contact you?

You can reach us anytime via email at contact@jabadorhaus.com, or use the contact form on our website. We typically respond within 24 hours.

10. Do you offer bulk or wholesale pricing?

Yes! For bulk or wholesale inquiries, please email us directly. We’ll be happy to discuss special pricing and partnership opportunities.